WHO IS THE WINNER ??

A coal mine owner in Shanxi , PRC brought along RMB 100,000 cash to spend in a local hotel. It turned out the bill was RMB 200,000. The coal mine owner asked the hotel to let him pay by credit card.  The hotel refused and insisted cash payment only followed by a heated argument between the hotel and the coal mine owner! In order to save face, the mine owner made a phone call, after a while two cars carried 200,000 pieces of RMB 1 note in sack arrived in front of the hotel to pay for the RMB 200,000 bill he spent. See photos below, a real case for How to Manage Customer Service. It only happens in China ! Why? This is China ............!  The coal mine owner waiting for bill.  The hotel get all the manpower to count the RMB 1 note.  The coal mine owner waiting patiently....!  A MOMENT OF FURY AND TACTLESS HANDLING OF THE MANAGEMENT  THAT CAUSED SO MUCH WASTED MANPOWER N TIME......................  SO, WHO IS THE WINNER IN THE END?